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The 4 Tiers of Digital Transformation
hbr.org Sep 21, 2021
It’s easy to acknowledge the game-changing role digital technologies are playing in the modern economy. The challenge, to which most companies have yet to rise, is figuring out how to fully capture the different kinds of value that these...
AI Can Write Code Like Humans—Bugs and All
wired.com Sep 20, 2021
Some software developers are now letting artificial intelligence help write their code. They’re finding that AI is just as flawed as humans. Last June, GitHub, a subsidiary of Microsoft that provides tools for hosting and collaborating on code,...
AI Can Help Address Inequity — If Companies Earn Users’ Trust
hbr.org Sep 17, 2021
Bullish predictions suggest that artificial intelligence (AI) could contribute up to $15.7 trillion to the global economy by 2030. From autonomous cars to faster mortgage approvals and automated advertising decisions, AI algorithms promise numerous...
The Secret Behind Successful Corporate Transformations
hbr.org Sep 14, 2021
Successful enterprise transformation has long been considered the holy grail of the corporate world — continually sought after, but difficult to grasp. More than 25 years ago, John Kotter highlighted the challenge when he made his now-famous...
As Covid Cases Rise, So Do Hospital-Related Infections
wired.com Sep 10, 2021
The news is dismaying, but not surprising to officials who have been watching waves of patients swamp hospitals—in 2020, because there were no vaccines and few effective treatments; in 2021, because vaccines are being refused. “We really had a...
In Kenya, Influencers Are Hired to Spread Disinformation
wired.com Sep 8, 2021
On May 18 of this year, the insidious hashtag #AnarchistJudges appeared on Kenyan Twitter timelines. Apparently driven by a number of faceless bots, and retweeted by a series of sock puppet accounts, the deluge of tweets cast suspicion on both the...
Rediscover Joy at Work
hbr.org Sep 8, 2021
“I just want to feel joy at work again. I want to feel like myself,” Susan shared in our first coaching session. “I used to be fairly energized. I like what I do, but now on Sunday evenings I feel flat and I’m almost dreading the week ahead.” Susan...
Why AI Will Never Replace Managers
hbr.org Sep 7, 2021
Of all the tools managers use to lead their businesses, thinking is the most crucial. It involves two distinct ways of processing information: intuitive and conscious, which the Nobel laureate Daniel Kahneman labeled thinking fast and slow. Today...
Collaboration Overload Is Sinking Productivity
hbr.org Sep 7, 2021
Collaborative work — time spent on email, IM, phone, and video calls — has risen 50% or more over the past decade to consume 85% or more of most people’s work weeks. The Covid-19 pandemic caused this figure to take another sharp upward tick, with...
One Woman’s Mission to Rewrite Nazi History on Wikipedia
wired.com Sep 7, 2021
When Ksenia Coffman started editing Wikipedia, she was like a tourist in Buenos Aires in the 1950s. She came to learn the tango, admire the architecture, sip maté. She didn’t know there was a Nazi problem. But Coffman, who was born in Soviet-era...
6 Principles to Build Your Company’s Strategic Agility
hbr.org Sep 2, 2021
In early 2020, Airbnb was headed for a banner year — bookings were up, expansion plans were in place, and an IPO was set for the spring. Then Covid hit, and more than $1B of bookings disappeared, expansion plans were postponed, and one-quarter of...
The Fight to Define When AI Is ‘High Risk’
wired.com Sep 1, 2021
People should not be slaves to machines, a coalition of evangelical church congregations from more than 30 countries preached to leaders of the European Union earlier this summer. The European Evangelical Alliance believes all forms of AI with the...
Artificial Intelligence and the ‘Gods Behind the Masks’
wired.com Sep 1, 2021
In AI 2041: Ten Visions for Our Future, AI expert Kai-Fu Lee and coauthor Chen Qiufan answer the question "How will artificial intelligence change the world over the next 20 years?" Lee's technical explanations sit alongside Chen's fictional short...
AI Regulation Is Coming
hbr.org Sep 1, 2021
For most of the past decade, public concerns about digital technology have focused on the potential abuse of personal data. People were uncomfortable with the way companies could track their movements online, often gathering credit card numbers,...
Your Employees Are Your Best Defense Against Cyberattacks
hbr.org Aug 30, 2021
According to the FBI, cybercriminals scammed $26 billion between October 2013 and July 2019 with the “Business Email Compromise” scam that, using deceptive and manipulative social engineering techniques, lured employees and individuals into...
The $150 Million Machine Keeping Moore’s Law Alive
wired.com Aug 30, 2021
In 1965, Gordon Moore, an electronics engineer and one of the founders of Intel, wrote an article for the 35th anniversary issue of Electronics, a trade magazine, that included an observation that has since taken on a life of its own. In the...
Vaccine Mandates Work—but Only If They’re Done Right
wired.com Aug 26, 2021
On Monday, The US Food and Drug Administration gave formal, full approval to the Covid-19 vaccine made by the drug companies Pfizer and BioNTech. You might’ve already gotten a dose of it, of course; millions of Americans have, thanks to an...
How to Speed Up Your Digital Transformation
hbr.org Aug 25, 2021
The pandemic has given many organizations an unexpected crash course in digitalization. While much progress has been made — from hardware and infrastructure to updated work processes and a rejuvenated corporate culture — many organizations are...
Where Digital Transformations Go Wrong in Small and Midsize Companies
hbr.org Aug 24, 2021
Digital transformation is a hot topic, but most leaders don’t understand the full scope of what it means. At a recent class in Drexel University’s Executive MBA program, one of Microsoft’s highly respected technology executives and global C-Suite...
Don’t Force People to Come Back to the Office Full Time
hbr.org Aug 24, 2021
A few firms, most notably Goldman Sachs and JPMorgan, have recently moved to return their employees to the office full-time. Their stated reasons are that face-to-face interactions are better for collaboration and that employees are less productive...
This Barnacle-Inspired Glue Seals Bleeding Organs in Seconds
wired.com Aug 24, 2021
Then came the pigs. Yuk looped in a team at the Mayo Clinic that was better equipped to operate on large animals. The team wanted to avoid relying on the blood’s natural coagulation ability, since many people undergoing surgery have clotting issues...
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