Consulting

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Giving Feedback to Someone Who Hasnt Had It in Years
hbr.org Jan 22, 2020
Over the course of my career in organizational consulting, Ive encountered a number of leaders whove gone for years, even decades, without feedback. This is partly due to the extent people will go to avoid difficult conversations. Study after...
Is Your Sales Team Aligned with Your Brand?
hbr.org Jan 22, 2020
Its no longer enough to provide customers an adequate product or service. Competition is high, and people now consider their entire journey with a company from the point of consideration to the point of purchase when deciding who they want to...
Why Business Leaders Should Solve Problems Beyond Their Companies
hbr.org Jan 21, 2020
Rosabeth Moss Kanter, professor at Harvard Business School, believes the world demands a new kind of business leader. She says so-called advanced leaders work inside and outside their companies to tackle big issues such as climate change, public...
When Community Becomes Your Competitive Advantage
hbr.org Jan 21, 2020
Weve seen a precipitous decline in participation in civic organizations in recent years; membership numbers are down for religious groups, labor organizations and non-profits. A cynic could interpret these trends as a sign that we have all become...
A Better Way to Develop and Retain Top Talent
hbr.org Jan 20, 2020
Were in the middle of a work revolution. Globalization and the rise of artificial intelligence, paired with a new generation of consumers who desire more personal, intuitive brand experiences, are forcing companies to rethink their approach to...
Turn Your Customers into Your Community
hbr.org Jan 16, 2020
In the early 2000s, facing growing competition from video games and the internet, LEGO found itself on the brink of bankruptcy. The company continued to struggle before staging a remarkable turnaround and surpassing Mattel to become the worlds...
Inside the Feds Battle Against Huawei
www.wired.com Jan 16, 2020
How Washington went to war against the Chinese smartphone giant, and how the runaway conflict could spell the end of a single, global internet. On the morning of December 1, 2018, the vast central plaza in Mexico City was thronged by tens of...
Chris Evans Goes to Washington
www.wired.com Jan 15, 2020
The actor's new project, A Starting Point, aims to give all Americans the TL;DR on WTF is going on in politics. It's harder than punching Nazis on the big screen. Chris Evans, back home after a grueling production schedule, relaxes into his couch,...
How the VC Pitch Process Is Failing Female Entrepreneurs
hbr.org Jan 13, 2020
In 2018, only 3% of venture capital in the U.S went to companies with a female CEO. Yet, the number of female-owned businesses has risen both in the U.S. and around the world, and the number of women intending to become entrepreneurs globally has...
Unexpected Companies Produce Some of the Best CEOs
hbr.org Jan 10, 2020
About 10% of S&P 500 companies change CEOs annually. Behind these appointments are often years of intricate preparation grooming successors. We regularly get approached by CEOs and boards who find it challenging to groom the right candidates and...
If You Dont Know How to Say Someones Name, Just Ask
hbr.org Jan 9, 2020
I have had my name butchered my entire life not just since Ive lived in the U.S. over the past eight years, but in countries where I worked all over the world including my home country of Singapore. While it made me feel excluded and awkward, it...
How the Best Managers Identify and Develop Talent
hbr.org Jan 9, 2020
Great managers are typically experts in their fields with a strong performance history and an interest in being in charge. But to lead effectively they need to develop another skill, one that is often overlooked: talent management. The ability to...
Should You Go to Graduate School?
hbr.org Jan 7, 2020
Although the rich world is enjoying a long spell of unprecedented job growth and low unemployment, competition for the most competitive roles remains fierce. Tech companies like Google and Microsoft reportedly receive two million applications per...
Why Stock Buybacks Are Dangerous for the Economy
hbr.org Jan 7, 2020
Even as the United States continues to experience its longest economic expansion since World War II, concern is growing that soaring corporate debt will make the economy susceptible to a contraction that could get out of control. The root cause of...
The 10 Best Artists of a Decade That Atomized Music
www.wired.com Dec 31, 2019
One clammy August night in 2011, newly relocated to New York City, I watched Music Twitter collectively lose its shit. Jay-Z and Kanye West had just released Watch the Throne, their buzzy, long-prayed-for joint album about wealth, class, and...
Real Mentorship Starts with Company Culture, Not Formal Programs
hbr.org Dec 30, 2019
We hear it all the time. Ask executives and managers how junior talent is encouraged, developed, and supported, and youll hear some variation of this refrain: Weve got a mentoring program! Even vague rumors of a mentoring program nested...
The Top Sustainability Stories of 2019
hbr.org Dec 30, 2019
In my annual review of big themes in sustainability and business  in other words, how companies manage environmental and social issues and opportunities  Ive always included a changing climate as a big story. But its now not an annual story;...
The 20 Best Books of a Decade That Unmade Genre Fiction
www.wired.com Dec 29, 2019
Two related events defined the last 10 years in science fiction and fantasythe most transformative we've seen in the history of the genre. Of all the happenings and unhappenings that shaped the last decade of science fiction and fantasy...
How to Ensure Your Health Care Innovation Doesnt Flop
hbr.org Dec 27, 2019
These days, everyone working in health care is chasing innovation to thrive in this era of increased accountability for care quality and cost and (finally) truly patient-centered care. Those still pursuing business as usual are often chronically...
How One Person Can Change the Conscience of an Organization
hbr.org Dec 27, 2019
In December 2000, when Dr. Tadataka Yamada became the new chairman of research and development at Glaxo SmithKline, he was horrified to learn that his company was a complainant in a lawsuit over access to drug therapies for HIV/AIDS patients. GSK...
What Happens When Your Career Becomes Your Whole Identity
hbr.org Dec 26, 2019
Dan*, a partner at a major Boston law firm, was due at the office, but instead, he was curled on his bathroom floor, unshaven and in his pajamas, crying into a towel. It began slowly, in a meeting with a particularly pushy client, when a thought...
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