Consulting

Helping to increase inclusivity at your workplace doesn’t necessarily require an extensive DEI campaign. It also doesn’t require you to be in a position of power. Each and every one of us can decide to be an inclusive colleague and take small actions every day to improve our workplace culture. By...

There is no such thing as a perfect leader. If you’re leading teams or an organization, you’ll make mistakes — sometimes big ones. While perfection is not attainable, too many big mistakes can cost you your credibility. If you’re a leader with a credibility deficit, it can be hard to come back,...

Sometime in the near future, the CEO of a large telecom provider is using a smartphone app to check on her organization’s seven strategic initiatives. Within a few taps, she knows the status of every project and what percentage of expected benefits each one has delivered. Project charters and key...

Not much has changed with the other cameras on the phone. The primary camera is joined by the distinctive dual 10-megapixel telephoto cameras with 3X and 10X optical zoom, as well as a 12-megapixel ultrawide camera. Even though the hardware hasn't changed much, Samsung claims you'll get better...

As 2023 gets under way, newly reinstalled Disney CEO Bob Iger is navigating his proverbial “first 100 days” for the second time — although this time he’s limited to a two-year term. Starbucks will soon welcome a new CEO taking the reins from founder Howard Schultz, who’s on his fourth attempt at...

Nobody would guess that Isabelle is unhappy at her job. A partner in her firm, she has built a successful consultancy practice in London, New York, and Boston. She has attracted a roster of renowned corporate clients. In the eyes of the outside world, she is a star employee, and her company has...

ALISON BEARD: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Alison Beard. Fears about robots taking over our jobs ebb and flow over time, but with the recent rise of AI tools like DALL·E, which can scrape the internet to create some not bad art and design work, and Chat GPT, which...

The chief data officer (CDO) role was only established in 2002, but it has grown enormously since then. In one recent survey of large companies, 83% reported having a CDO. This isn’t surprising: Data and approaches to understanding it (analytics and AI) are incredibly important in contemporary...

BRIAN KENNY: In Romeo and Juliet, William Shakespeare asked, “what’s in a name?” As it turns out, names matter a lot, particularly if your name is common among African Americans and you’re applying for a job or a credit card or admission to college or preschool for that matter. Examples of...

In the village of Melness, a frayed twist of bungalows and old stone buildings on Scotland’s desolate northern shore, April is a month of new beginnings, when the dark and strung-out Highland winter finally unfurls into a tentative spring, and pregnant ewes balloon like airships in the wind-swept...

Uncertainty in the business world provides a ripe opportunity for narcissists — people who have a grandiose conception of themselves, are self-obsessed, and crave authority and control — to emerge as leaders. Narcissists are great at accumulating power and influence and their confidence and...

The McKinsey Health Institute conducted a survey in four GCC countries in August and September 2022. This survey involved more than four thousand employees in the Kingdom of Saudi Arabia, Kuwait, the United Arab Emirates, and Qatar. We assessed a range of health outcomes (mental, physical, social,...

US fleet decarbonization would not just be good for the planet; it also makes compelling economic sense. Based on the total cost of ownership (TCO), battery electric vehicles (BEVs) will outperform their internal-combustion-engine (ICE) counterparts by as soon as 2025. Moreover, legislation such...

Brace for impact. In recent years, as millennials and even Gen Z have asserted their influence over the global economy, there’s been increased scrutiny on the impact companies have in the world. Creating value for shareholders may still be a company’s raison d’être, but other stakeholders,...

Play the interactive version, or if you like putting pen(cil) to paper, download and print when you're ready to engage. Check back each Tuesday for a new puzzle or, better yet, sign up to get an alert each week when the next challenge is ready.

Yesterday I outlined five primary areas of behavioral architecture that we would cover during the academic semester. Two prominent ones we covered included choice architecture (e.g., how choices are presented, such as with respect to defaults and number of choice options) and information...

So much for “transitory.” It turns out that inflation ran on the express tracks after all, and interest rates, though historically still low, were sharply ramped up. What does that mean for the cost of equity? The textbook answer would have it that higher interest rates translate seamlessly to a...

Although I’m no expert in boats, whether you anchor from the bow or stern can have a big impact on outcomes. Do it the right way (based on the design of the boat), you can keep your boat roughly confined to an area. Do it the wrong way, and you could flood, capsize, or sink your boat. When the...

The explosion in demand for data centers has attracted the attention of investors of all types—growth capital, buyout, real estate, and, increasingly, infrastructure investors. In the US market alone, demand—measured by power consumption to reflect the number of servers a data center can house—is...

With more than 440,000 students across 25 colleges and an operating budget of close to $4 billion, the City University of New York (CUNY) is America’s largest urban university system. “We are indisputably one of New York City’s critical engines for social mobility,” says Félix V. Matos Rodríguez,...

Volatility from macroeconomic and geopolitical factors has dominated the business environment lately and tested management teams in ways that may once have seemed unimaginable. However, at the outset of 2023, energy prices are off their peaks, inflation is no longer accelerating, and economic...