Armilyn Marcelino

My Services

Provide assistance in establishing measurement and effectiveness of internal and external processes, including timely, accurate and complete reports on the operating condition of the company. Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company's rapid growth objectives. Provide assistance in setting up monitoring and budgeting processes for office finances and, coordinating with operations to provide direction and structure to optimise internal resources for delivery of projects. Provide assistance in establishing office policies and processes. Sourcing and recruitment for key positions, establishing operations and functional teams, training and development of the management team, establishing operations guidelines and process documentations. Supports operations management in establishing key performance indicators (KPIs), scorecards and performance evaluations. Web research and data gathering.

Advisory type

Accounting, Audit & Advisory, Consulting, Recruiting & HR

Service line

Human Resources Services, Generalist, Operations, Generalist, Compensation and Performance Management, Executive Search, Recruiting

Expertise

Management Performance Improvement Performance Assessment Performance Management web research Data Mining Data Management Customer Service Outbound Sales

Industry Specialization

Call Centers, Consulting

Previous Employers

Consultancy: Buildism Pty Ltd. Enshored, Inc. (Manila, PH) Ruffneck Scarves (WA, US) Oompa (ME, US) Tom's Photography (IN, US) TNT Express Shipping (NY, US) Local Employment: GCS International (Manila, PH) Hallmark Philippines (Manila, PH) Air Relay Corporation (Manila, PH)

College / University Degrees

Bachelor

De La Salle University Manila

Languages

English, Tagalog