Ghanshyam Sahu

My Services

Hello, My name is Ghanshyam. I am a full time freelancer working from home assisting on job listed on my profile. I have great experience in Virtual Assistance,Customer service,data entry,Web research.I provide the highest quality of work to meet the clients full satisfaction. I am a dynamic, highly motivated professional with over six years in the customer service/Virtual assistance field as well as sales and marketing. Since last 3 years I am offering Lead Generation services to my clients. I provide high qualify leads that helps business to find new customers. I'm Hardworking,Trustworthy, Reliable in Handling confidential matters, Professional to work with, Detail oriented with strong ability to understand specific instruction. I am Expert, Honest, Sincere and Responsible worker as i am taking my work like my Responsibility. I have handled a large volume of inbound customer calls related with the software, resolved customers queries in a professional manner. I have extensive experience working for international BPO’s for various technical and non technical process.I can manage in most difficult situations and can handle pressure.

Advisory type

Accounting, Audit & Advisory, Advertising, Sales, Marketing & PR, Web, Mobile, Software Design & Development, Design & Multimedia

Service line

Administration Services, Big Data, Business to Business Marketing, Direct Marketing, Email Marketing, PR & Communications, Other Services, Big Data, Design - Mobile, Design - Web, Development - Mobile, Development - Web, Ecommerce Solutions, Technical SEO, Logo Design

Expertise

Lead Generation business leads Virtual Assistance Data Entry Web scraping Sales & Marketing Leadership Cold Calling data collection

Industry Specialization

Call Centers, Information Technology, Internet Services & Retail, Software, Technology

Previous Employers

Work Experience : • ORGANIZATION : Current working as a Freelancer for Fruition Business Group Inc. • DESIGNATION : Executive Assistant to the CEO & Business Development Manager • DURATION : Aug 2015 to Present. JOB RESPONSIBILITY • Meeting coordinator: Job profile is to send emails to the prospects and follow up calls on emails we sent, and set up an appointment with them. Mostly I make calls in India,Singapore and USA. • Lead Generation – Gather information of companies and their key contacts from google,Zoominfo,data.com and linkedIn etc. ORGANIZATION : I-Path Solution Inc • DESIGNATION : Sr. Helpdesk Executive.(Voice Process) • DURATION : June 2013 to Sept 2014. JOB RESPONSIBILITY • Handle Back office Support for Interserve Facility Management UK. • Attracts potential customers by answering customer questions about the queries related with the Air-condition lift etc. • Job profile is to understand customer queries and take the action over the job by escalating the job to the relevant engineer • Maintain Paper work of Engineers by Entering timesheet into the system. • Data Entry and Data transcription process of Engineers who visited the site and completed the task. ORGANIZATION : BD Techno Park Pvt Ltd. • DESIGNATION : Sales & Support Executive • DURATION : May 2012 to April 2013 JOB RESPONSIBILITY • Making outbound cold calls to new customers • Email marketing. • Managing Social media page like Facebook. • Cold calls to the prospect and pitch them about our Website Development and Diamond Inventory Software. • ORGANIZATION : Hazel Infotech Ltd • DESIGNATION : Sales & Support Executive • DURATION : NOV 2010 to April 2012. JOB RESPONSIBITY • Online / Onsite Product Support to Indian customers • Application Training & Installation over the phone • Generate new leads for Accounting software through cold Calling. • Schedule and fix the appointment with the clients over the Phone to demonstrate the software. • Operations Co Ordination • Meet with Existing clients and maintain relationship. ORGANIZATION : Simple Software Solution (TALLY) • DESIGNATION : Software Support Executive • DURATION : July 2008 to Oct-2010 JOB RESPONSIBITY • Online / Onsite Support for Accounting software. • Application Training & Installation over the phone and remotely. • Demostrate the client about the accounting part of the software. • ORGANIZATION : I-Path Solution Inc • DESIGNATION : Sr. Helpdesk Executive.(Voice Process) • DURATION : June 2013 to Sept 2014. JOB RESPONSIBILITY • Handle Back office Support for Interserve Facility Management UK. • Attracts potential customers by answering customer questions about the queries related with the Air-condition lift etc. • Job profile is to understand customer queries and take the action over the job by escalating the job to the relevant engineer • Maintain Paper work of Engineers by Entering timesheet into the system. • Data Entry and Data transcription process of Engineers who visited the site and completed the task. • ORGANIZATION : BD Techno Park Pvt Ltd. • DESIGNATION : Sales & Support Executive • DURATION : May 2012 to April 2013 JOB RESPONSIBILITY • Making outbound cold calls to new customers • Email marketing. • Managing Social media page like Facebook. • Cold calls to the prospect and pitch them about our Website Development and Diamond Inventory Software. • Operations Co Ordination • Provide training to the chartered accountant about the features of the accounting Tally

College / University Degrees

Bachelor

IAAMS

Specialized training, Certifications

Certificate in Computer Hardware and Networking

Languages

English, Hindi