Umesh Arora

My Services

1. Strategy formulation and Implementation 2. Operational excellence

Industry Specialization

Automotive, Consulting, Manufacturing

Previous Employers

ZapWheels May 2016 - Present At ZapWheels.com, we aim to change the after-sales / service experience of the two-wheeler customers by addressing key customer needs (Convenience and Quality) and providing superior customer experience by merging traditional service with technology. As co-founder, key responsibilities include business development, operations management, fund raising and continuous product development and improvement Associate Director KPMG Advisory October 2008 - April 2016 Key responsibilities: 1. Project / program management 2. Stakeholder relationship development/management 3. Business development 4. People development Select engagement experience: 1. Commercial due diligence 2. Operational excellence 3. Strategy formulation and business plan development 4. Synergy assessment & business plan formulation for an international acquisition 5.After sales business strategy Consultant Accenture Strategy February 2006 - August 2008 Select engagement experience: 1. Cost base rationalization 2. India sourcing for an international engineering organization 3. Business process improvement 4. After sales business strategy 5. India market entry strategy & financial model 6. Thought Leadership – “High Performance through Mergers & Acquisitions – India’s new dynamics” Associate Consultant Tata Strategic Management Group (consulting arm of Tata Group) May 2004 - January 2006 Select engagement experience: 1. Globalization strategy for an automotive organization 2. Business plan review 3. Growth strategy 4. India market entry strategy Engineer Maruti Suzuki December 2000 - June 2002 Vehicle Assembly, In-charge M800 Trim • Led team of 6 direct executives & 60 indirect reportees; Responsible for production & quality targets • Led various cost reduction & productivity enhancement related initiatives • Attached with GM Secretariat (Production) for New Initiatives Programme (Conception & roll out)

College / University Degrees

Master

NITIE

Languages

English